Request Password Hint If this is your first time logging in and you are experiencing difficulty logging in, please contact us at 1-800-521-6007. If you do not have an email address or have not registered with an email address, you must contact us at 1-800-521-6007 to reset your password. Provider ID The ID you use to login to our system. Login Type Please select the way you login I am a Keystone Mercy Employee Email Address This will only be used to communicate important information to you, and to verify you before displaying your password hint.