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Providers

iEXCHANGE

Attention Providers: Keystone Mercy Health Plan no longer uses iExchange for our Provider Portal Services.

JIVA® is our new Provider Portal Service for prior authorization and admission-related functions.

JIVA will only be accessible through NaviNet. Log on to www.navinet.net to register, or call 1-888-482-8057 to speak to NaviNet Customer Service.
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