Local Medicaid Managed Health Insurance in Pennsylvania
Allentown Altoona Back Mountain Bethel Park Bethlehem Chester Drexel Hill
Easton Erie Harrisburg Hazleton Johnstown Lancaster Lebanon Levittown McCandless
Township Medicaid McKeesport Mount Lebanon Municipality of Monroeville New
Castle Norristown Penn Hills Philadelphia Pittsburgh Plum Pottstown Radnor
Township Reading Ross Township Scranton Shaler Township Springfield State
College Upper St. Clair West Mifflin Managed Care Wilkes-Barre Williamsport
York
Hospitals in the Philadelphia / Pennsylvania Area
Children's Hospital, Cooper Medical Center, Einstein Hospital, Episcopal Hospital,
Fox Chase Cancer Center, Frankford Torresdale Hospital, Frankford Frankford
Hospital, Managed Care, Friends Hospital, Graduate Hospital, Hahnemann Hospital,
Holy Redeemer Hospital, Jeanes Hospital, Jefferson Hospital, J.F.K. Hospital,
Lankanau Hospital, Vencor Hospital, Lower Bucks Hospital, Methodist, Moss
Rehab Hospital, Nazareth Hospital, Northeastern Hospital, Pennsylvania Hospital,
Presbyterian Hospital, Rolling Hill Hospital, Shriners Hospital, Saint Agnes
Hospital, Saint Christopher's Hospital, Saint Joseph's Hospital, Saint John
Neuman Home, Saint Mary's Hospital, Temple University Hospital, University
of Pennsylvania Hospital, Vencor Hospital, Will's Eye Hospital, Women's Medical
Hospital
Pennsylvania Medicaid, Pennsylvania Health Plan, Pennsylvania Health Insurance, Pennsylvania, Medical Assistance, Pennsylvania Medical Assistance, Pennsylvania Medicaid, Pennsylvania Health Plan, Pennsylvania Health Insurance, Pennsylvania Medical Assistance, Pennsylvania Medical Assistance, Pharmacy Benefit Management Solutions (PBM) Perform Rx, Pharmacy Benefits Management, Prescription Drug Plan for Medicare Perform Rx PDP, Kentucky Medicaid, Medicare Advantage Kentucky, Medicare Advantage South Carolina, New Medicare Drug Plan, Prescription Drug Benefit
![]() |
|
![]() |
![]() |
| About Us | Community | Providers | Members | Miembros | Pharmacy | News | Career | Contact Us |
| Providers | | Home > Providers > Provider Communications > Cultural Competency > Cultural Competency Corner |
Cultural Competency Corner - Fall 2003Low Health Literacy: A Silent Epidemic What do you call a health situation that:
Health Literacy, as defined by the Healthy People 2010, is "the degree to which individuals have the capacity to obtain, process, and understand basic health information and services needed to make appropriate health decisions." However as patients are expected to be more involved in their health care decisions, the ability to comprehend information is critical. Most people are ashamed to admit that they can't do such simple things as read a pill bottle, or write down their next appointment. Often they don't tell their spouses, let alone their doctors. The 1992 National Adult Literacy Survey concluded 21% of the US population reads at or below the 5th grade reading level (functionally illiterate). An additional 25% of the population read at or below the 8th grade reading level (marginally literate). The American Medical Association in its Health Literacy Introductory Kit recommends "Four Simple Ways To Improve Health Literacy And Patient Communication." 1. Improve Verbal Communication
2. Modify Written Language
3. Create a Shame-Free Environment
4. Use Available Resources
October is Health Literacy Month. Health Literacy is about the entire process of exchanging health information. For more information on Health Literacy Month access www.healthliteracymonth.com. If you have any questions pertaining to servicing members with limited English proficiency, sensory impairment, and/or low literacy, please contact our Member Services Department at 800-521-6068. |
| © 2008 Keystone Mercy Health Plan. All rights reserved. | Home | News Room | Employees | Site Map | Contact Us | Email-to-Friend | Print |
| Legal Statement and Terms of Use | Notice of Privacy Practices for Members |