Welcome to Keystone Mercy Health Plan!

News & Information

Keystone Mercy Members Can Still Use the Crozer Keystone Health System See what this means for you. Keystone Mercy Coverage of Breast Cancer Screenings Unchanged More information... Expanded Flu Information Take the Flu IQ quiz, check your symptoms and more. Here to Help Get the answers and services you need in Pennsylvania. New resource for our Members! Visit "Health Education from A to Z" to learn about a variety of health topics.

Thank you for choosing Keystone Mercy Health Plan for your health care needs. We are happy to have you as a member. Keystone Mercy members deserve a health care plan that is easy to use and understand. The information here will help you to get the health care you need.

About Us

Keystone Mercy Health Plan has been dedicated to quality health care in your community for more than 20 years.  We are a program of Keystone First and Mercy Health Plan. Keystone Mercy is a health plan that arranges health care services you and your family need.  We want to help you and your family members to be healthy.

We want to make sure you and your family are treated with respect and that your health care services are provided in a way that is private and confidential.

We encourage you to use Keystone Mercy's many benefits and programs. The Member Handbook will explain your benefits and services. The Member Handbook gives you information about your benefits including:

• ID Cards
• Your Primary Care Practitioner (PCP)
• WeeCare Program
• Special Health Programs - Care Coordination
• Important Numbers
• Member Rights & Responsibilities

As a reminder, some of your member responsibilities are to:

• Talk with your health care provider so you can understand your health problems, to the degree you are able to do so.
• Talk with your health care provider to agree on goals for your treatment, to the degree you are able to do so.

Because everything you may want to know about Keystone Mercy and the benefits and services offered to you may not be in the Member Handbook, you can:

Call 1-800-521-6860 (TTY 1-800-684-5505) to talk to a Member Services Representative 24 hours a day, 7 days a week.

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