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Members

Important Numbers

Member Services

1-800-521-6860 TTY for the Deaf: 1-800-684-5505

Family Planning (Keystone First)

1-800-541-4560

24/7 Nurse Call Line

1-866-431- 1514

Department of Public Welfare CONNECT Early Intervention Program

1-800-692-7288

Care Management

1-800-573-4100

Pennsylvania Tobacco Cessation Information

1-800-QUIT-NOW

Bright Start Program

1-800-521-6867, ext. 45711

Clinical Sentinel Hotline

1-800-426-2090

Enrollment Specialist

1-800-440-3989 TTY for the Deaf: 1-800-618-4225

Medical Assistance Provider Compliance
1-866-379-8477

Behavioral Health Treatment Contact Numbers

Medical Assistance Transportation Program 

Department of Public Welfare Statewide Change Center
1-877-395-8930
IF YOU LIVE IN PHILADELPHIA COUNTY, YOU MUST CALL 215-560-7226.

 The Department of Public Welfare Statewide Change Center handles the following issues:

  • Changes to name, address, phone number
  • Adding a new baby
  • Changing those who might fall under your insurance
  • Third-party liability
  • Updates to eligibility status
  • Benefit changes
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